Privacy Policy

This privacy policy explains how VGI Technology collects, uses, protects, and otherwise handles your Personally Identifiable Information (PII) in connection with our website and services.

What Personal Information Do We Collect?

When ordering or registering on our site, you may be asked to enter your name, email address, phone number, or other details to help with your experience.

When Do We Collect Information?

We collect information from you when you register on our site, fill out a form, use live chat, or enter information on our site.

How Do We Use Your Information?

• To personalize your experience and deliver the content and offerings you're most interested in.
• To better respond to your customer service requests.
• To send periodic emails regarding your order or other products and services.
• To follow up after correspondence (live chat, email, or phone inquiries).

How Do We Protect Your Information?

• Your personal information is contained behind secured networks and accessible only to authorized personnel bound to confidentiality.
• Sensitive/credit information is encrypted via Secure Socket Layer (SSL) technology.
• All payment transactions are processed through a PCI-compliant gateway provider and are not stored on our servers.
• We implement a variety of security measures to maintain the safety of your personal information.

Do We Use Cookies?

We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is sent, or turn off all cookies, through your browser settings. Turning off cookies may affect some site features.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties, except website hosting partners and parties who assist in operating our business, provided they agree to keep this information confidential. We may release information when required by law or to protect our rights, property, or safety.

Google

We use Google AdSense advertising on our website. Google, as a third-party vendor, uses cookies to serve ads based on prior visits to our site and other sites on the internet. Users may opt out of the DART cookie via the Google Ad and Content Network privacy policy, and can manage preferences through Google Ad Settings or the Network Advertising Initiative Opt Out page.

COPPA (Children's Online Privacy Protection Act)

We do not specifically market to children under the age of 13.

Fair Information Practices & Data Breach Response

Should a data breach occur, we will notify affected users via email within 7 business days. We agree to the Individual Redress Principle, giving individuals the right to pursue enforceable rights against data collectors and processors who fail to adhere to the law.

CAN-SPAM Act

We collect your email address to send information, process orders, and share updates related to your product or service. In accordance with CAN-SPAM, we do not use misleading subjects or addresses, identify messages as advertisements where applicable, include our physical business address, honor opt-out requests promptly, and allow unsubscribing via the link at the bottom of each email.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us at:

VGI Technology
2702 W Loop 306
San Angelo, Texas 76904
325-223-3000
help@vgitechnology.com